Privacy Policy – How club77 Protects Your Data

01 Who We Are

club77 is an online gaming platform serving players across the Philippines. We operate the website at club77.top and the club77 Android mobile app. When this policy refers to "club77", "we", "us", or "our", it means the platform and the team responsible for operating it.

We take the privacy of our players seriously. This policy is written to be clear and straightforward — not full of legal language that most people skip past. If something here is unclear, you can reach us through the support channel available on the platform.

02 Information We Collect

We collect personal information from you in several ways — directly when you register and use the platform, and automatically as a result of how you interact with the site and app.

Information You Provide Directly

• Registration details: Full legal name, date of birth, Philippine mobile number, and email address (if provided).
• Identity verification (KYC): Government-issued ID documents such as a Philippine national ID, passport, driver's licence, or similar valid identification.
• Financial information: Payment account details used to process deposits and withdrawals, including bank account numbers or e-wallet identifiers. We do not store full card numbers.
• Communications: Messages you send to support, feedback you submit, or any information you provide when contacting us.

Information Collected Automatically

• Device and access data: IP address, browser type, device type, operating system, and time of access.
• Platform activity: Pages visited, games played, bets placed, session duration, and navigation patterns within the platform.
• Cookies and similar technologies: Session data and preference data stored via cookies. See the Cookies section below for more detail.

03 How We Use Your Information

We use the information we collect strictly for the purposes described below. We do not use your personal data for anything unrelated to running the platform or fulfilling our obligations to you.

• Account management: To create, verify, and maintain your club77 account, including OTP-based login authentication.
• Identity verification: To complete KYC checks required before processing withdrawals and to prevent fraud or underage access.
• Transaction processing: To handle deposits, withdrawals, and the crediting of winnings or bonuses to your account in Philippine Peso.
• Platform improvement: To understand how players use the platform, identify technical issues, and improve the overall experience.
• Security and fraud prevention: To detect unusual account activity, unauthorised access attempts, and patterns that may indicate abuse of the platform.
• Responsible gaming: To monitor gameplay patterns that may suggest problematic behaviour and, where appropriate, apply account restrictions at the player's request or as part of our responsible gaming obligations.
• Communications: To respond to your support queries and send you platform-related notifications such as account security alerts.

04 Sharing Your Information

club77 does not share your personal information with third parties except in the specific circumstances described below.

• Payment processors: We share the minimum necessary financial details with Philippine payment service providers to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification services: KYC document verification may be processed through a third-party verification partner. This is limited to the identity documents you submit and is used solely for verification purposes.
• Technology and hosting providers: Our platform infrastructure relies on service providers who may process data on our behalf as part of operating the platform. These providers are contractually required to handle your data securely.
• Legal obligations: We may disclose personal information if required to do so by applicable Philippine law, court order, or in response to a lawful request from a relevant authority.
• Fraud and security: Where we suspect fraud, money laundering, or other illegal activity, we reserve the right to share relevant information with appropriate agencies as required by law.

Any third parties who receive your data in the circumstances above are not permitted to use it for their own marketing purposes or to share it further without a lawful basis for doing so.

05 Cookies and Tracking

club77 uses cookies and similar tracking technologies to support the operation of the platform. A cookie is a small file stored on your browser or device that helps the platform remember certain information about your session and preferences.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These handle session management, login authentication, and security checks. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences such as language settings and display options to give you a consistent experience across sessions.
• Analytics cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is used in aggregate and is not linked to individual identities for reporting purposes.

Most browsers allow you to view, manage, and delete cookies through their settings. Disabling essential cookies may affect your ability to log in or use parts of the platform. Disabling analytics or functional cookies will not stop you from playing.

06 How We Protect Your Data

Protecting the personal and financial information of our players is a core part of how we operate the platform. We apply the following security measures as standard:

• SSL encryption: All data transmitted between your browser or app and our servers is encrypted using SSL/TLS. This applies to login, registration, deposits, withdrawals, and all account activity.
• OTP authentication: Account login and sensitive account changes require one-time password verification sent to your registered Philippine mobile number.
• Access controls: Internal access to player data is restricted to authorised personnel only and is governed by role-based access policies.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorised access or fraudulent transactions.
• Secure data storage: Personal data is stored in secured environments with access logging and regular security reviews.

While we take every reasonable step to protect your information, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your password or OTP with anyone.

07 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period afterwards, in line with our legal and operational obligations. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a period after account closure, as required to fulfil legal, financial, and compliance obligations.
• Transaction records: Deposit, withdrawal, and betting records are retained as required for financial record-keeping and fraud prevention purposes.
• KYC documents: Identity documents submitted for verification are retained for the period required by applicable obligations and are securely deleted thereafter.
• Technical and session data: Log data and session records are retained for a shorter period used for security monitoring and platform diagnostics.

When personal data is no longer needed and the retention period has passed, we securely delete or anonymise it so it can no longer be linked to you.

08 Your Rights

As a user of the club77 platform, you have certain rights regarding your personal data. Here is a summary of those rights and what they mean for you:

To exercise any of these rights, please contact club77 support through the platform. We will respond to requests within a reasonable timeframe. Note that some rights may be limited where we have a legal obligation to retain or process certain data.

09 Children and Minors

club77 is strictly for players who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is part of the registration and KYC process. If we discover that an account has been created by or on behalf of someone under 21, that account will be immediately suspended, any balance will be reviewed, and all personal data associated with that account will be deleted in line with our data retention policies.

If you believe that a minor has registered on the platform, please contact our support team immediately so we can investigate and act on the report.

10 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that affect how we use your personal data, we will make reasonable efforts to notify you directly through the platform or via your registered contact details. Continued use of the club77 platform after a policy update constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact club77 support through the platform.